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Welcome > EntertainmentBuyBack.com Pre-owned Product Quality Requirements


EntertainmentBuyBack.com Pre-owned Product Quality Requirements

We will accept the following quality levels of pre-owned products:

CDs
  • New: Just like it sounds. A brand-new, factory-sealed CD in perfect condition.
  • Like New: An apparently unused CD in perfect condition (although it may be out of its original wrapping). The jewel case is pristine. The liner notes, artwork, supplementary material, and/or digipak are in perfect condition. The CD itself is unmarked, with no sign of wear or scratches. Suitable for presenting as a gift.
  • Excellent: A well-cared-for CD that has been listened to, but remains in great condition and plays perfectly. The jewel case may show limited signs of wear, as may the liner notes and inclusions. EntertainmentBuyBack.com reserves the right to determine if condition is acceptable for purchase.

DVDs
  • New: Just like it sounds. A brand-new, factory-sealed, unopened DVD in perfect condition in its original packaging and with all original packaging materials included.
  • Like New: An apparently unused DVD in perfect condition (although it may be out of its original wrapping). The title box is clean and vivid, with no signs of wear. Suitable for presenting as a gift.
  • Excellent: A well-cared-for DVD that has been previously viewed, but remains in great condition. The film is complete, without interruption, and does not skip. The title box may show limited signs of wear, as may the liner notes. EntertainmentBuyBack.com reserves the right to determine if condition is acceptable for purchase.

Games
  • New: Just like it sounds. A brand-new, factory-sealed, unopened video game in perfect condition in its original packaging and with all original packaging materials included.
  • Like New: An apparently unused video game in perfect condition (although it may be out of its original wrapping). The title box is clean and vivid, with no signs of wear. Suitable for presenting as a gift.
  • Excellent: A well-cared-for video game that has been played, but remains in great condition. The game plays without interruption, and does not skip. The title box may show limited signs of wear, as may the liner notes and instructions. EntertainmentBuyBack.com reserves the right to determine if condition is acceptable for purchase.

Scratched Discs We will accept discs that are scratched, but there will be one of the following levels of fees applied for each disc;
  • Heavy Scratches - $2.00
  • Medium Scratches - $1.00
  • Light Scratches - $0.50
The determination of what level of fee applied is made solely by us. We are not in business to un-responsibly apply these fees and only do so to make the disc resellable.

In addition to the above, the pre-owned products you sell to us must comply with the following standards:
  • Titles must be in good shape; we cannot accept chipped, cracked, or stained titles, or titles that skip (this applies to both sides of the title where applicable). Discs cannot have security tags affixed to the discs (a common practice in video rental chains and libraries).
  • Titles are priced under the assumption that they will arrive in clean, un-cracked jewel cases or title boxes. A CD, DVD or Video Game received in a substandard jewel case or title box - or no container - will be accepted, but $0.50 will be deducted for each cracked music jewel case and $0.60 will be deducted for each damaged or missing DVD or Game title box/case. In addition, stickers such as those used for retail pricing may be present, but any stickers that cause damage to the artwork or case when removed may result in a deduction.
  • The cover art, liner notes and instructions must be included, and be in clean condition. All cover art, liner notes, booklets, instructions, tray linings, etc. that came with the original product must be included.
  • Only original titles will be accepted; we cannot accept copies.

"Cutouts": Products that have slashed, drilled or punctured holes, etc. on their jewel case - we will accept, but we will deduct $0.50 per CD jewel case and $0.60 per DVD or Game title box.

Punched UPC or marked up codes: Some distributors and retailers occasionally mark special sale items by marking up or punching a hole through the UPC code, cover art, liner notes or instructions. We can accept these products, as long as the product meets the normal quality standards.

Promotional products: Items that have been cut through the UPC or spine are acceptable, but we cannot accept advanced copies, screener DVDs, burned CD-Rs / DVD-Rs, or any item clearly labeled "Not for Sale"

Region 1 / North American DVDs and Games: Only Region 1 / North America DVDs or Games will be accepted.

Game Platforms: Please note that we currently only accept United States/English titles for the following gaming platforms: Xbox, Xbox 360, GameCube, Playstation 3, Playstation 2, Playstation, Game Boy Advance, PSP, PSP UMD Movie, Nintendo DS and WII.

Your shipment will be carefully examined by trained personnel. EntertainmentBuyBack.com reserves the SOLE right to determine the quality of received products.


 
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